Send announcements to your team

An announcement is a short notice from an owner or admin to the team, such as a change to the toolbox talk time or a reminder about pay day. Each person it is sent to sees it once and presses Got it, so you can see who has read it.

Before you start

• Only an owner or admin can send an announcement, end one early or see who has read it.
• Everyone else sees only the announcements sent to them.
• Announcements are on the web. In the iPhone and iPad app, they arrive with a later app update.

Send an announcement

1. Open Team → Announcements and select New announcement.
2. Write the message under Message. It is plain text, up to 500 characters. A web address shows as text, not a link.
3. Under Who sees it, choose Everyone, Some roles or Some people, and tick the roles or people.
4. Optional: pick a day under Show until, up to 90 days ahead. After that day, people who have not pressed Got it stop seeing it.
5. Select Send.

ONYX1 works out who receives it when you select Send: the active people on your team who match what you picked, not including you. Someone who joins later, or whose role changes later, does not receive it. A deactivated person never does.

Your business can send up to 10 announcements a day. Once sent, an announcement cannot be edited. To correct one, end it early and send a new one.

Let Chippy draft it

If you use Chippy, ask it to help write an announcement, for example "Help me write an announcement about Friday's toolbox talk". Chippy shows a Draft announcement card. Select Open in Announcements to open the message in New announcement, where you can change it and choose who sees it. Chippy never sends an announcement: nothing goes out until you select Send.

What your team sees

Each person it is sent to:

• gets a notification with a megaphone icon, in the bell and on their phone if they have push on
• sees it at the top of the Chippy panel, with a small number on Chippy's button, until they press Got it (Chippy shows the 3 newest; the rest are in the bell)
• finds it under Team → Announcements, with Got it

Selecting the notification opens the announcement with Got it, so it reaches people who have hidden Chippy too. Pressing Got it once is enough; it cannot be undone.

The notification and the phone alert say only New announcement and Your team has a new announcement. Open it to read it. The text itself is on the announcement.

While a person has been sent an announcement that is still kept (6 months), Remove from team deactivates them instead of deleting them. See Add your team.

See who has read it

1. Open Team → Announcements. Under Sent by your business, each announcement shows how many people have read it, for example 3 of 8 read.
2. Select Read receipts to see who has not pressed Got it yet and who has, with the time they did.

End an announcement early

Select End early on the announcement and confirm. It leaves Chippy and the list for everyone, and the read receipts stay.

How long announcements are kept

ONYX1 deletes each announcement and its read receipts 6 months after it was sent.