Help centre

Set up your workspace, add your team and learn your way around.

• How ONYX1 works
• Start your free trial
• Set up your business details
• Add your team

Clock in, work on a job, fill in site reports and keep going without signal.

• Clock in and out
• Work on a job: documents, photos and notes
• Fill in and sign site reports
• Work without signal

Create jobs, move them through their statuses and plan the week.

• Create a job
• Job statuses
• The Jobs hub and its views
• Schedule jobs and assign crew

Quote the work, get it signed off, invoice it and get paid.

• Write and send a quote or estimate
• Customer sign-off before invoicing
• Invoice a job
• Record payments and send reminders

Keep customers, sites and contacts, and give them portal access.

• Customers and sites
• Customer contacts and the client portal
• Find a customer's files in the portfolio

Timesheets, leave requests and everything waiting on a decision.

• Your timesheet
• Review and approve timesheets
• Request and approve leave
• The Approvals hub

Safety documents, forms, incidents, certifications and site reports.

• Job safety documents and owner approval
• Safety form templates
• Report an incident
• Certifications and qualifications

Issue, inspect and track your gear, vehicles and stock.

• Equipment and vehicles
• Inventory

Overview, the forecast, bonuses and data exports.

• Your finances: Overview and Forecast
• Bonuses
• Export your data and photos
• General purchase requests

Xero, CSV exports, payroll settings and your AI assistant.

• Connect an AI assistant and ask it how to use ONYX1
• Sync with Xero
• Export invoices to Xero as a CSV
• Payroll and costing settings

Your sign-in, security, notifications, branding and company documents.

• Your account, password and two-factor authentication
• Security settings
• Notifications
• Add your logo and brand colour

Fix a missing menu item or a sign-in problem.

• I can't find a menu item
• Sign-in problems