Help centre

Set up your workspace, add your team and learn your way around.

• How ONYX1 works
• Roles and what each can do
• Find your way around
• Install ONYX1 on your phone

Clock in, work on a job, fill in site reports and keep going without signal.

• Clock in and out
• Work on a job: documents, photos and notes
• Fill in and sign site reports
• Work without signal

Create jobs, move them through their statuses and plan the week.

• Job statuses
• Recurring jobs
• Variations and purchase orders

Quote the work, get it signed off, invoice it and get paid.

• Customer sign-off before invoicing

Keep customers, sites and contacts, and give them portal access.

• Find a customer's files in the portfolio

Timesheets, leave requests and everything waiting on a decision.

• Your timesheet
• Request and approve leave
• The Approvals hub

Safety documents, forms, incidents, certifications and site reports.

• Job safety documents and owner approval
• Report an incident
• Certifications and qualifications
• Checks

Issue, inspect and track your gear, vehicles and stock.

• Equipment and vehicles

Overview, the forecast, bonuses and data exports.

• Bonuses
• General purchase requests

Xero, CSV exports, payroll settings and your AI assistant.

• Connect an AI assistant and ask it how to use ONYX1
• ONYX1 Office

Your sign-in, security, notifications, branding and company documents.

• Your account, password and two-factor authentication
• Notifications
• Company documents in Resources

Fix a missing menu item or a sign-in problem.

• I can't find a menu item
• Sign-in problems