Help centre
Guides for owners, the office and crew on every part of ONYX1. Search for a task, or browse by topic.
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Owners
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40 articlesGetting started
9 articlesSet up your workspace, add your team and learn your way around.
On the tools
1 articleClock in, work on a job, fill in site reports and keep going without signal.
Jobs and scheduling
1 articleCreate jobs, move them through their statuses and plan the week.
Customers and the customer portal
1 articleKeep customers, sites and contacts, and give them portal access.
Time, leave and approvals
3 articlesTimesheets, leave requests and everything waiting on a decision.
Health and safety
6 articlesSafety documents, forms, incidents, certifications and site reports.
- Job safety documents and owner approval
- Site report templates and the nightly roundup
- Approve and send site reports
- The hazard library
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Finances and exports
4 articlesOverview, the forecast, bonuses and data exports.
Integrations and AI
7 articlesXero, CSV exports, payroll settings and your AI assistant.
- Connect an AI assistant and ask it how to use ONYX1
- Sync with Xero
- Export invoices to Xero as a CSV
- Payroll and costing settings
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Settings and your account
6 articlesYour sign-in, security, notifications, branding and company documents.
- Your account, password and two-factor authentication
- Security settings
- Notifications
- Add your logo and brand colour
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Troubleshooting
2 articlesFix a missing menu item or a sign-in problem.
