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Help centre

Guides for owners, the office and crew on every part of ONYX1. Search for a task, or browse by topic.

Browse by topic

40 articles

Getting started

9 articles

Set up your workspace, add your team and learn your way around.

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On the tools

1 article

Clock in, work on a job, fill in site reports and keep going without signal.

Jobs and scheduling

1 article

Create jobs, move them through their statuses and plan the week.

Customers and the customer portal

1 article

Keep customers, sites and contacts, and give them portal access.

Time, leave and approvals

3 articles

Timesheets, leave requests and everything waiting on a decision.

Health and safety

6 articles

Safety documents, forms, incidents, certifications and site reports.

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Finances and exports

4 articles

Overview, the forecast, bonuses and data exports.

Integrations and AI

7 articles

Xero, CSV exports, payroll settings and your AI assistant.

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Settings and your account

6 articles

Your sign-in, security, notifications, branding and company documents.

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Troubleshooting

2 articles

Fix a missing menu item or a sign-in problem.