Help centre

Set up your workspace, add your team and learn your way around.

• How ONYX1 works
• Roles and what each can do
• Find your way around
• Install ONYX1 on your phone

Clock in, work on a job, fill in site reports and keep going without signal.

• Your task list

Create jobs, move them through their statuses and plan the week.

• Create a job
• Job statuses
• The Jobs hub and its views
• Schedule jobs and assign crew

Quote the work, get it signed off, invoice it and get paid.

• Write and send a quote or estimate
• Customer sign-off before invoicing
• Invoice a job
• Record payments and send reminders

Keep customers, sites and contacts, and give them portal access.

• Customers and sites
• Customer contacts and the client portal
• Find a customer's files in the portfolio

Timesheets, leave requests and everything waiting on a decision.

• Your timesheet
• Review and approve timesheets
• Request and approve leave
• The Approvals hub

Safety documents, forms, incidents, certifications and site reports.

• Job safety documents and owner approval
• Safety form templates
• Report an incident
• Certifications and qualifications

Issue, inspect and track your gear, vehicles and stock.

• Equipment and vehicles
• Inventory

Overview, the forecast, bonuses and data exports.

• Your finances: Overview and Forecast
• General purchase requests

Xero, CSV exports, payroll settings and your AI assistant.

• Connect an AI assistant and ask it how to use ONYX1
• Put Xero documents on the right job
• ONYX1 Office

Your sign-in, security, notifications, branding and company documents.

• Your account, password and two-factor authentication
• Notifications
• The audit log
• Company documents in Resources

Fix a missing menu item or a sign-in problem.

• I can't find a menu item
• Sign-in problems